Service Request
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Vehicle Information

Describe Service Needs

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When you’re invested in making sure your Harley-Davidson® motorcycle or Harley-Davidson® Trike stays in great working order for years to come, you need knowledge and skill you can count on. Our highly trained technicians are dedicated to maintaining and servicing your Harley-Davidson® so you can get the most out of your purchase. Here at Conrad's Harley-Davidson® we are motorcycle enthusiasts, and we know that getting out on the road is your priority.

We have the equipment and experience to get your motorcycle in prime shape and keep it in shape for years of riding pleasure. Give us a call and we'll get you in and out of the shop in an efficient and timely manner, so you can get back to riding.

At Conrad's Harley-Davidson® we're dedicated to providing you with all your motorcycle's service needs.

Our dedication and commitment as a 30-year family-owned dealership goes far beyond the sale. Harley-Davidson® runs through our blood and our Service staff and technicians take pride in all we do. To us it's not a job it's a way of life!

For additional service questions or to schedule a pick-up, please ask for Wiz, Cole or Doc.

TYPICAL SCHEDULED MAINTENANCE

CONRAD'S SERVICE PROCESS:

  • Oil Changes
  • Brakes
  • Engine Rebuilds
  • Express Lane Service
  • Dyno Tuning
  • Routine Maintenance
  • Safety Inspections
  • Warranty Service
  • Accessory Installation
  • 1000 Mile Factory
  • Recommended Services
  • Painting Services
  • Customizations
  • Tire Installation
  • Performance Upgrades

When arriving at our service department our customers are greeted by friendly knowledgeable and H-D® trained service staff who listen first, gathering all the necessary information and concerns before we advise. Once your motorcycle is checked in and staged, it's assigned to one of our PHD trained technicians who care and service it like it were their own.

After all the work has been completed, test-ridden and inspected, our service bikes are returned to our customers looking great and Ready to Ride!

For most service work we offer convenient appointment scheduling in person, by phone or through e-scheduling. In addition, we also offer scheduled pickup and delivery if you are unable to bring your motorcycle to us.

CONRAD'S SERVICE TEAM

80 YEARS OF COMBINED EXPERIENCE

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Our service department includes a team of six technicians with over 80 years of combined experience. All Conrad's Harley-Davidson®'s technicians are PHD factory-trained and certified.

EXPRESS LANE SERVICE

SERVICE DONE IN ONE HOUR OR LESS

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Need it done right away? Our EXPRESS LANE SERVICE is open Monday through Saturday!

Subject to technician availability

Quick oil changes, tires, grips, mirrors, ALL fluid changes, or quick accessory installation. If it can be done in an hour-or-less, and we have the parts in stock, we can do it for you while-you-wait!

No Appointments Needed!

Schedule Service

We can help you keep your Harley-Davidson® vehicle in pristine condition! If you have any questions or concerns about your motorcycle, feel free to call us at (815) 725-2000 and we’ll be happy to help you over the phone or assist you in making an appointment. Come talk to us about how to best maintain your investment and learn more about our available services!

Call, visit, or contact us today. We’re here to help.

Conrad's Harley-Davidson® is proud to provide quality service to the areas of Plainfield, Aurora, Naperville, Chicago, and Oak Lawn.

Store Hours

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